Accessibility statement

Accessibility Statement

This accessibility statement applies to the Innoflame's GoShop online service and was prepared and last updated on 10 September 2026.

The service is subject to the Finnish Act on the Provision of Digital Services (306/2019), which requires digital services of public sector organisations to be accessible.

Accessibility Status of the Service

This online service substantially complies with the accessibility requirements of the WCAG 2.1 Level AA guidelines.

The accessibility of the service is continuously evaluated and improved as part of the service's maintenance and ongoing development.

Accessibility Assessment

An accessibility assessment was carried out in September 2026. The accessibility issues identified during the assessment have been corrected or otherwise addressed as part of the continuous development of the service.

At the time of publishing this statement, individual colour contrast issues may still occur due to customer-specific branding and visual identity requirements.

The assessment was conducted using automated testing methods and manual reviews.

Known Accessibility Limitations

  • Colour Contrast

    The service may contain isolated colour contrast issues affecting text or user interface elements. These may result from customer-specific branding guidelines and visual identity requirements, where WCAG 2.1 Level AA contrast requirements may not always be fully achieved.

    WCAG 2.1 Criterion
    • 1.4.3 Contrast (Minimum) (AA)

Did You Notice an Accessibility Issue in Our Digital Service?

Let us know and we will do our best to correct the issue.

By email

asiakaspalvelu@innoflame.fi

Phone

+358 20 7433 600

Supervisory Authority

If you notice accessibility issues on this website, please first provide feedback to us as the website administrator. We aim to respond within 14 days. If you are not satisfied with our response, or if you do not receive a response within two weeks, you may submit a complaint to Traficom. The Traficom website provides detailed information on how to submit a complaint and how the matter will be processed.

Contact Information of the Supervisory Authority

Finnish Transport and Communications Agency Traficom
Digital Accessibility Supervision Unit
P.O. Box 320
FI-00059 TRAFICOM
www.saavutettavuusvaatimukset.fi
saavutettavuus@traficom.fi
Telephone switchboard: +358 29 534 5000